Privacy policy

PRIVACY POLICY

 

Personal Information

The Website may collect personal identifiable information from clients, customers, employees, contractors and other individuals. The Company collects such information when it is necessary for business purposes. Usually, they collect such information like the contact details and organizational roles of clients, suppliers and other business contacts. Typically, this information includes names, addresses, telephone numbers, email addresses and job titles. In the course of fulfilling the services, the Website may need to collect more detailed personal information. Further, information related to your IP Address, proxy server, operating system and web browser and add-ons, device identifier and ad features are also received by the Website.

 

Example – name, billing address, shipping address, payment information, email address, bank details and phone number.

Purpose

The website generally collects personal information necessary to fulfill your request. In any case where additional, optional information is sought, you will be notified at the point of collection. The main purpose of collecting personal information about individuals are as follows:

• For providing services;
• Responding to your request;
• Maintaining contact with the clients;
• Keeping clients and other contacts informed of the services we offer and industry developments that may be of interest to them and to notify about the service offerings;
• Send newsletter(s) subject to your subscription;
• General management and reporting purpose;
• Provide customer support and services you request;
• Resolve disputes;
• All other lawful purposes related to the business and in furtherance to fulfilment of a lawful contract.

Consent

By placing an order with the Website, you consent of being the age of 18 years or more. Furthermore, you also ensure that no minor dependent will have access to the website through your account or any other means, in case of suspicion, reach out to us on email info@smellmythongs.com.

Rights and Obligations

If you are a resident of California, you possess the right to access the Personal Information and/or commonly known as the ‘Right to know’. You also secure the right to port such information to a new service or have it corrected or altered or erased. Such rights are regulated and dealt with in accordance with California Consumer Privacy Act.

Disclosure

The Personal Information provided by you may be disclosed by the Company to comply with applicable laws, regulations, order or direction, search warrant or otherwise to protect the rights and interests of the Company.

Shopify

The Company intends to share your personal information with various service providers to fulfill the service delivery successfully. The Website uses Shopify to power the online store. You can read more about how Shopify uses the Personal Information here at www.shopify.com/legal/privacy.

Behavioural Advertising

As described above, the Company uses your Personal Information to provide you with targeted advertisements or marketing communications it believes may be of interest to you. For example:

• Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here:https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

The Website provides all its Customers with the opportunity to opt-out of receiving non-essential communications from the website or on behalf of any of their partners after setting up an Account. You can unregister/ unsubscribe from the lists/ newsletters and promotional mails by pressing the ‘unsubscribe’ button provided in the promotional communications sent to you

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Third-Party Services

Some of the advertisements, if at all you may see on the Website, are selected and delivered by third parties, such as advertising networks, advertising agencies, advertisers and audience segment providers. These third parties may collect Personal Information from you during the course of your online activities, either on the Website or on other sites through cookies, web beacons and other technologies. The Website does not have any access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this Policy. The Website would not be liable for any loss or damage as a result of such third parties collecting any personal information or any other types of information from you. The Website also does not make any representations regarding the availability and performance of any of the external sites that the Website may provide to you during any interaction with them. The Website is not responsible for the content, terms of use, privacy policy and practices of such third-party website.

Compliance with the ‘Americans with Disabilities Act, 1990’

The website and the Company comply with the provisions of the said Act and American Disabilities Act Amendment Act 2008. The website further extends its services to all individuals having certain disabilities as described in the Act and complies with each and every provision of the Act.

We are committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We're constantly working towards improving the accessibility of our website to ensure we provide equal access to all of our users.

We always make sure that our website follows accessibility best practices by following the principles of universal design. This ensures the site is flexible and adaptable to different users’ needs or preferences and is accessible through a variety of different technologies, including mobile devices or assistive technologies.

Web Content Accessibility Guidelines (WCAG) 2.1

Wherever possible, our site will adhere to level AA of the Web Content Accessibility Guidelines (WCAG 2.1). These guidelines outline four main principles that state that sites should be:

• Perceivable - Information and user interface components must be presentable to users in ways they can perceive
• Operable - User interface components and navigation must be operable
• Understandable - Information and the operation of user interface must be understandable
• Robust - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies

Accessibility Toolbar

This website uses Accessibility Enabler toolbar to allow users to customise the accessibility settings based on their needs. This tool helps user with access needs to adjust any web page so that it can be consumed irrespective of disability of the user

You can refer to Accessibility Enabler user guide here to know more.

 

Security

The Website has stringent security measures in place to protect the loss, misuse and alteration of the information under its control. Whenever you change or access your account information, the Website offers the use of a secure server. Once your information is in the possession of the Website, it adheres to strict security guidelines, protecting such information against unauthorized access.

Cookies

A cookie is a small piece of text file stored by the website on a user’s computer hard disk, when the Website is opened. The Website uses cookies to improve the quality interaction of Customers with the Website and allows you to enjoy the Website more. The Website may use cookies to store a unique identifier for logged in customers to enhance user experience. If you chose to disable the cookies, you might not be able to fully experience the interactive features of the Website.

Cookie Policy

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name	Function
_ab	Used in connection with access to admin.
_secure_session_id	Used in connection with navigation through a storefront.
cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.

 

Reporting and Analytics

Name	Function
_tracking_consent	Tracking preferences.
_landing_page	Track landing pages
_orig_referrer	Track landing pages
_s	Shopify analytics.
_shopify_fs	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics relating to marketing & referrals.
_shopify_sa_t	Shopify analytics relating to marketing & referrals.
_shopify_y	Shopify analytics.
_y	Shopify analytics.

 

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do not track

On account of absence of any proper and effective action for the ‘Do not track signals’, the Company reserves its right to not alter any data collected or usage practices when such signal is detected in any circumstance.

Changes in the Privacy Policy  

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Contact

If you wish to contact us for any reason regarding our Privacy Policy, kindly email it to the website at the address - info@smellmythongs.com.